NEC SL2100 Smart Communications System |
To assist in maintaining a positive customer
experience and a high level of service,
businesses today need to have
workforces that are available and ‘on-demand’
from any location. A great customer
experience usually generates repeat business.
Built-in features
include: |
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• Web-Based
Unified Communication Client |
• Auto
Attendant |
• VoIP
Enabled |
• Audio
Conferencing |
• Unified
Messaging |
• Video
Conferencing & Collaboration |
• Music on
Hold |
• And more! |
• Mobility
/ BYOD / Remote Extension |
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The ‘on-demand’ workforce |
Value for
Money |
Powerful
communications with a small business
price tag that allows you to pay only
for what you need. Completely scalable
as your business grows.
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Easy to Use |
Intuitive
applications and features your whole
team can easily use to empower them to
be more productive.
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Keep Connected |
Single number reach,
mobile smart phone apps, built-in web based
conferencing and unified messaging keeps
colleagues and customers up-to-date and
connected.
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Safety First |
Built-in apps like InGuard
can be configured to help protect your business
from melicious toll fraud attacks.
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SL2100 in Real Business |
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Small/Medium
Organizations |
Organizations of all
types, including businesses for real estate,
insurance, finance, banking, law, require robust
communication tools to serve their clients.
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Self-service options allow callers to easily get
to the person or department they want to reach
without going through an operator – if person is
unavailable, they can leave a detailed message.
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A range of mobility options enable employees to
stay connected and reachable from any location –
on or off premises.
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Small
Hotels/Motels |
Ensure your guests
have a memorable stay by providing them
access to personalized services that
enhance their experience.
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Guests can customize services from guestroom
messaging, wake-up calls and do not disturb plus
have one-touch access to services they want.
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Employees can check guests’ real-time status and
provide required service immediately.
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Healthcare |
Doctors’ offices, surgery
centers and other healthcare organizations
receive a high volume of frequent inquiries.
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Customizable pre-recorded messages are played to
callers, giving them the option to route
themselves to the right department or leave a
message for prescription refills, reducing the
need for a receptionist to handle every call.
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Eliminate the expense of an answering service
with email or external message notifications to
appropriate personnel during off hours.
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Built-in
Applications |
SL2100 now
includes an expanded and diverse
portfolio of InApps. As well as
providing compelling business benefits,
these built-in/on-board apps require no
external PC or server - making them
highly cost effective and reliable.
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InUC – Built-in
collaboration |
In today’s working
environment, employees can be working in various
locations. InUC is a unified communications
application providing Video conferencing,
collaboration, document sharing, presence and
instant messaging for any business of up to 112
users. Utilizing WebRTC (Real-Time
Communications) – InUC provides highly
cost-effective video and collaboration working
seamlessly within your IT environment.
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InGuard – Get
Secure |
InGuard is an effective,
low cost solution to help protect a business
against the rise of toll fraud attacks. Toll
Fraud is a fraudulent attempt by a hacker to
gain unlawful remote access to a phone system.
Attacks are often highly organized from an
automated server and once accessed, fraudulent
calls are connected and over a period of time,
can run up call charges of potentially
thousands.
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Smart Mobility Options |
Today’s mobile workers
depend on communication tools that accommodate
flexible workspaces and allow free roaming
wherever they are. SL2100 ensures your team stay
connected, but without the escalating business
mobile costs.
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Away from the
office |
Users can enjoy a
complete phone user experience from
their home office plus greater working
flexibility. Individual and business
benefits include the cost and time
savings of travel and even the
associated costs of workspace. IP
Desktop terminals provide access to
system features from the home, e.g.
company directory, call transfer and
more.
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On the road |
Use your existing
Smartphone as a system extension complete with
call control. Save on mobile call costs and
remain reachable on a single number. The
Smartphone SIP App simply connects to the SL2100
via Wi-Fi or across the Mobile Data Network
(3G/4G). If the smartphone is not connected due
to lack of Network, the SL2100 can provide
roaming by routing calls to your GSM number.
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SL2100 System overview |
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