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Maintenance & Services

Tiptop Solutions provides a total technical services & maintenance on a wide range of PBXs and key telephone systems.

Once installed Tiptop Solutions can diagnose and configure the system remotely. However, in the event we cannot resolve the problem immediately, our field support team is available for site visits. It is dedicated to customer care and after sales service.

Besides the best technical support services, Tiptop Solutions also providing a proactive approach in the maintenance of the required performance and reliability of the customer's equipment. The wide range of maintenance services offered will enable the customer to realize the benefits of a well maintained equipment and will strive to ensure that the system is operational 100% of the time.

Our offered maintenance services such as:

     Corrective maintenance: 9 AM to 6 PM, Weekdays

      Preventive maintenance: Quarterly

      Remote access maintenance

     Parts repairing

We offer competitive rates and offer customized contracts to suit the customer needs for PBX system such as:

     Alcatel Office 4200 / Alcatel-Lucent OmniPCX Office / Alcatel-Lucent OXO Connect

     Siemens HiPath 1150 / HiPath 1190 / HiPath 3750 / HiPath 3550 / HiPath 3800

      OpenScape Business X5 / X8

      NEC SL2100 / NEC SL1000 / NEC SV9100 / NEC SV9300 / NEC SV8100 / NEC SV8300 / NEC Aspila Topaz / NEC Aspila EX

     Panasonic KX-TEB308 / KX-TES824 / KX-TDA100ML / KX-TDA100D / KX-TDA200ML / KX-TDA600ML / KX-NS300

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